GUEST POST from Don: Sadly Magic Words

A Short List of β€œSadly Magic” Words Hopefully you were taught and continue to use several β€œmagic” words; words like β€œPlease” and β€œThank you.”  They are magic because they help others know that you care about them. However, there are several negative β€œmagic” words, too, which continually fail to produce good results.  Eliminate or reduce the use …
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