Burger KING + Burger KING has taken the lead.  It has done the hard work of finding what displeases customers and found that customers prefer humans over AI. Customers don’t like kiosks.  Customers don’t like apps.  Customers don’t like slow service.  Customers don’t like AI asking dumb questions, like “are you using our app?”  (“Honestly, why should I use your … Continue reading GUEST POST from Don – Burger KING +